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  • If you have any questions about this information and the research taking place as part of the draft service charter consultation, please contact OPM.
  • If you would like to contact the Parliamentary and Health Service Ombudsman directly about the draft service charter project, please email: Service.Charter@ombudsman.org.uk.
  • For any other queries relating to the Parliamentary and Health Service Ombudsman, more information including the customer helpline is available¬†here.